Privacy Policy

Last Updated: 8/21/2024

1. Introduction

Welcome to the Trustera app. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our application. By using Trustera, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information:

• User-Provided Information: When you use Trustera, you may provide personal information, such as descriptions of suspicious messages, emails, or other content. This information is used to generate AI-driven recommendations and to help identify potential spam or fraud. Your personal information is handled with care and is not shared with third parties unless explicitly stated.

b. Non-Personal Information:

• Usage Data: We may collect information about how the app is accessed and used, such as your device's Internet Protocol (IP) address, device type, operating system, app version, and usage statistics. This data helps us improve the app’s performance and user experience.

3. Use of Information

We use the information we collect in the following ways:

• To Provide and Improve the App: Enhance the accuracy and relevance of AI-generated recommendations and improve the overall user experience.
• To Communicate with You: Respond to your inquiries, provide customer support, and keep you informed about important updates to the app.
• To Analyze and Improve: Use aggregated data to understand user behavior and optimize app performance and security.

4. Data Sharing and Disclosure

a. Third-Party Service Providers:

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our app is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Legal Requirements:

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. AI Recommendations and Limitations

Trustera uses advanced AI algorithms to detect potential spam and fraud. While we strive for accuracy, it's important to understand that AI can make mistakes. The recommendations provided by Trustera should be considered as advisory and not as definitive judgments. Users are encouraged to use their own discretion when evaluating flagged content.

7. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.